Get in Touch

We are here to help. Reach out to our London-based team for any questions, support, or business enquiries.

Visit Us

COREPOWER Ltd
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed

Call Us

Customer Support:
+44 20 7946 0958

Business Enquiries:
+44 20 7946 0959

24/7 Emergency Line:
+44 20 7946 0960

Response Times

Email Support:
Within 4 hours (business hours)

Phone Support:
Immediate during business hours

Live Chat:
Available on our website

Technical Support:
Priority response within 2 hours

Send Us a Message

Frequently Asked Questions

Quick answers to common questions. For more specific queries, please contact us directly.

How long does delivery take?

Standard UK mainland delivery takes 2-3 business days. Express delivery (next working day) is available for orders placed before 3 PM. Scottish Highlands, Islands, and Northern Ireland may take an additional 1-2 days.

What is your return policy?

We offer a 30-day money-back guarantee on all products. Items must be returned in original condition with all packaging. Refunds are processed within 5-7 business days of receiving the returned item.

Do products come with warranty?

Yes, all COREPOWER products include a manufacturer warranty. Power stations come with 2-3 year warranties, chargers and cables with 18 months to lifetime coverage. Extended warranties are available for purchase.