We are here to help. Reach out to our London-based team for any questions, support, or business enquiries.
COREPOWER Ltd
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed
Customer Support:
+44 20 7946 0958
Business Enquiries:
+44 20 7946 0959
24/7 Emergency Line:
+44 20 7946 0960
General Enquiries:
[email protected]
Customer Support:
[email protected]
Business Development:
[email protected]
Wholesale:
[email protected]
Email Support:
Within 4 hours (business hours)
Phone Support:
Immediate during business hours
Live Chat:
Available on our website
Technical Support:
Priority response within 2 hours
Quick answers to common questions. For more specific queries, please contact us directly.
Standard UK mainland delivery takes 2-3 business days. Express delivery (next working day) is available for orders placed before 3 PM. Scottish Highlands, Islands, and Northern Ireland may take an additional 1-2 days.
We offer a 30-day money-back guarantee on all products. Items must be returned in original condition with all packaging. Refunds are processed within 5-7 business days of receiving the returned item.
Yes, all COREPOWER products include a manufacturer warranty. Power stations come with 2-3 year warranties, chargers and cables with 18 months to lifetime coverage. Extended warranties are available for purchase.